FAQ
What makes Xpress Maids different in this business?
We provide services by professional & dedicated staff, trained in all aspects of cleaning. Our team makes your home sparkle and shine. We will leave your property thoroughly clean and gleaming.
A regular customer satisfaction survey will be followed to hear what you have to say.
XpressMaids provides uniformed, full-time staff working in teams of two to efficiently clean your home. They arrive in XpressMaids branded cars, bringing cleaning supplies with them if you wish at a minimum cost of additional 10 AED per hour.
A regular customer satisfaction survey will be followed to hear what you have to say.
XpressMaids provides uniformed, full-time staff working in teams of two to efficiently clean your home. They arrive in XpressMaids branded cars, bringing cleaning supplies with them if you wish at a minimum cost of additional 10 AED per hour.
What are your working hours?
Our regular daily working hours are 8.00am to 6.00pm Saturday through Thursday.
Note: An extra charge of 10 AED per hour plus transportation fees for the maid will be added to services provided after 6 PM.
However on Fridays & Holidays our service is also available at a notice of 48 hours in advance. An extra charge of 10 AED per hour will be added to the normal rate plus transportation fees for the maids.
Note: An extra charge of 10 AED per hour plus transportation fees for the maid will be added to services provided after 6 PM.
However on Fridays & Holidays our service is also available at a notice of 48 hours in advance. An extra charge of 10 AED per hour will be added to the normal rate plus transportation fees for the maids.
Will I have the same cleaner every visit?
If you set up a regular schedule with us and prefer the same cleaner, we can arrange that.
Can you do the cleaning even I am not in the house/ apartment?
Yes, we can. Please let us know where to get and return your key. You can also leave instructions inside your house/ apartment or email it to us.
How soon should I call to make a booking?
Same day booking is acceptable but the appointment will depend on our schedule availability. One day advanced booking is recommended.
How should I leave an instruction to the cleaner if I am not in?
You can let us know while booking Or A note can be left for the cleaners at your place or email it to us.
For example:
For example:
- Water the plants,
- Arrange kitchen cabinet,
- Change master bedroom's bed sheets,
- Iron clothes that are in the laundry room,
- Do not clean the desk because there are some important documents.